Refund policy

Terms & Conditions of Sale

  1. General Information
    Online store owner: ELON GLOBAL S.L.
    Website: www.elon-sport.com
    Email: info@elon-sport.com / elonglobalpadel@gmail.com
    VAT number (NIF): B56137243

  2. Products
    All products displayed in the store are fully described with images, technical specifications and prices (VAT included).

  3. Prices
    Prices are quoted in euros (€) and include applicable taxes. Shipping costs will be shown before you complete your purchase.

  4. Payment Methods
    – Credit/debit card
    – PayPal
    – Bank transfer
    – Other secure methods (e.g. Amazon Pay, if applicable)

  5. Shipping
    We ship throughout Europe. Delivery times and costs are displayed during the checkout process. For orders over a specified amount, shipping may be free.

  6. Right of Withdrawal
    You have 14 calendar days from receipt of your order to withdraw from the contract without giving any reason.
    To exercise this right, you must contact us and return the product unused, in perfect condition and in its original packaging.
    Returns of personalized or used items will not be accepted, except in cases of manufacturing defect.

  7. Legal Warranty
    All products are covered by the statutory 3-year warranty in accordance with current regulations.

  8. Customer Service
    For any questions, complaints or inquiries, please contact us at info@elon-sport.com or elonglobalpadel@gmail.com